Terms &
Conditions

PAYMENT OPTIONS

Joanna Piniuta Designs.com must receive
payment in full for the price of the goods before the order can be accepted.
Once payment in full is received by Joanna Piniuta Designs.com we will confirm
that the order has been accepted. You will receive a confirmation email to the
address that was provided in your order form.

Payment may be made with all major
credit cards and PayPal.

SHIPPING

Once payment has been made all items
will be shipped via An Post. An Post is Ireland’s national postal service. The
shipment will be registered, which provides worldwide tracking and a signature
will be required on arrival.

Always inspect shipments before signing
for them. If a shipment is observed to be damaged, opened or has been tampered
with in transit, note any observations on the carriers paperwork on receipt.

Items posted within Ireland should be
delivered within 5 working days after the order is placed, however Joanna
Piniuta Designs.com shall accept no responsibility for delays which occur
outside this period.

Items posted to UK and Europe should be
delivered within 6-10 working days after the order is placed however Joanna
Piniuta Designs.com shall accept no responsibility for delays which occur
outside this period.

Postage to the Rest of World should be
delivered within 10-14 working days after the order is placed, however Joanna
Piniuta Designs.com shall accept no responsibility for delays which occur
outside this period.

Contact the carrier immediately and
file a claim if a shipment is damaged, opened, or tampered during transit. All
cartons and packaging materials should be retained by the customer until after
an inspection of the damaged shipment has been made by the carrier.

ORDER CANCELLATION

Joanna Piniuta Designs.com has the
right to cancel any order if we do not have sufficient stock, or if one or more
of the items ordered was listed at an incorrect price due to a typographical
error.

If an order is cancelled, contact will
be made with the customer via e-mail; Joanna Piniuta Deaihns.com will reimburse to the
customer account the sum deducted by us within 30 days of the order. Joanna
Piniuta Designs.com is not obliged to offer any compensation for disappointment
suffered.

Joanna Piniuta Designs.com reserves the
right to cancel an order and issue a full refund at our own discretion.

Joanna Piniuta Designs.com reserves the
right to change prices or specifications without prior notice. In the event
that a customer has placed an order and this event occurs, contact will be made
via e-mail within 7 days and the customer will be offered the option of
confirming or cancelling the order.

PHOTOGRAPHY

Some items may appear slightly larger
or smaller than actual size due to screen defaults and photography techniques.
Other items may be represented at a larger than actual size in order to clearly
show details or smaller than actual size in order to show the entire item.

RETURNS

We accept returns on merchandise that
is unused, undamaged and in its original packaging. Any goods that used,
damaged or not in the original packaging are considered to be used.

You will receive a full refund where
your purchased item is faulty or different from the order you have placed.

You must obtain a returns authorisation
code in order to facilitate any return. This can be achieved by emailing Joanna
Piniuta Designs.com. No return will be processed without an authorisation code
and will be returned to sender.

Your order must be returned within 14
days of delivery of your purchased items with its original packaging and must
be packed in a sturdy carton or box. Returns must include a copy of the invoice
and a note of explanation.

We cannot accept the return of earrings
due to hygiene reasons.

Joanna Piniuta Designs.com will not be
responsible for any return shipments that are lost and advise that the customer
retain all proof of posting documentation. Joanna Piniuta Designs.com will not
take responsibility for any return shipment that is damaged while in return
transit.

All shipping and insurance costs for
returns are the customer’s responsibility.

Returns made within 14 day will be
refunded in full.

ERRORS ON THE WEBSITE AND PRICE
CHANGES

Joanna Piniuta Designs.com will not
honour nor impose errors on our website (e.g. pricing errors, typographical
errors, omissions, additions etc.)

Prices
are subject to change without notice due to variable manufacturing costs and
currency exchange rates.